1. About these terms
These terms are an agreement between you and Docketora Technologies for using this website and Docketora Renew. If you use Renew for a business, you confirm that you may accept these terms on its behalf.
Businesses in the founding pilot also agree written pilot terms. Where those differ from these terms, the pilot terms apply.
2. Renew is in a pilot
Renew is being tested with a small group of businesses. Features, limits and prices may change, and the service may sometimes be unavailable while we improve it. We will tell workspace owners before changes that affect them significantly.
3. Your account
- Give your real name and an email address you use. You must verify it before you can sign in.
- Keep your password private. Accounts are personal: invite colleagues instead of sharing a sign-in.
- You are responsible for what happens under your account. Tell us at support@docketora.tech if you think someone else has used it.
4. Workspaces and roles
The owner of a workspace is responsible for it: who is invited, what role each person has and what is stored. Every workspace keeps at least one owner. Owners can transfer ownership and delete the workspace.
5. Your content
- Your documents, files and data stay yours.
- You allow us to store, process, display and send them only as needed to run Renew for you: for example, to show them to your team, send reminders, make reports and keep backups.
- You confirm that you may upload what you add, including other people’s personal details, and that you have told them where the law requires it.
6. Acceptable use
Do not use the website or Renew to:
- store or share anything unlawful, or files containing malware;
- try to reach another workspace’s data, get around security limits, or test our security without our written permission;
- overload, disrupt or copy the service by automated means;
- send unwanted messages, or invite people who have not agreed to join.
7. A tracking tool, not advice
- Renew keeps track of the dates and documents you enter. It does not check them with the issuing authority and does not certify that you meet any legal requirement.
- Reminders depend on correct dates and on email delivery. You remain responsible for renewing on time; keep your original documents.
- Nothing on this website or in Renew is legal, tax, accounting or compliance advice. Confirm dates and requirements with the issuing authority or a qualified professional.
8. Plans, prices and payment
- A new workspace starts on the Free plan. Each plan limits the number of users and documents, and each file can be up to 10 MB.
- Prices shown on this website are indicative and are not an offer. Final prices and terms are agreed in writing before any payment.
- During the pilot, paid plans are activated by hand against an invoice, paid by bank transfer or mobile wallet. We do not collect card details.
9. Availability and backups
We work to keep Renew running and back up its database every day, but we cannot promise that it will always be available or free of errors. Keep your own copies of important documents.
10. Ending your use
- You can delete your account, or as an owner your workspace, at any time in Settings. Our privacy notice explains what happens to the data; ask for an export before deleting.
- We may suspend or close access if these terms are broken seriously or repeatedly, or to protect the service or other users. Where we can, we will warn you first and give you time to export your data.
11. Liability
- As far as the law allows, we are not liable for missed renewals, fines or penalties, lost profits, or indirect losses.
- As far as the law allows, our total liability is limited to what you paid us for Renew in the 3 months before the claim.
- Nothing in these terms limits liability that the law does not allow to be limited.
12. This website
- This website describes products that are in development or in pilot, and its content may change.
- Screens shown on this website are illustrative previews with sample data. They do not show real customers or real documents.
- The Docketora logo and the content of this website belong to Docketora Technologies. Do not use them in a way that suggests we endorse you or your product.
13. Changes to these terms
We may update these terms and will show the date at the top. Before a significant change takes effect, we will tell workspace owners by email. If you keep using Renew after that, the new terms apply.
14. Law
These terms are governed by the laws of Bangladesh.
15. Contact
Questions about these terms: info@docketora.tech. Help with Renew: support@docketora.tech.